Terms & Conditions

Our Privacy Policy is published alongside these Terms. It explains how we process information about you. Through your use of the Site you acknowledge that this processing shall be undertaken in accordance with the Privacy Policy.

The Site allows you to use services available on the Site. You shall not use the services for illegal aims. We may, at our sole discretion, set fees for using the Site. All prices are published separately on relevant pages. We may change any fees at any time.

Content on this website is for general information only. It is not legal advice and does not create a solicitor-client relationship. Formal instructions are accepted only on our terms of engagement.

The Site may include links to other sites, applications and platforms (“Linked Sites”). We do not control the Linked Sites and shall not be responsible for their content. We make these links available to provide functionality or services on the Site.

We grant you a non-transferable, non-exclusive, revocable licence to access and use the Site from one device in accordance with these Terms. You shall not use the Site for an unlawful or prohibited purpose, or in a way that may disable, damage or interfere with the Site.

All content on the Site — including text, code, graphics, logos, images, compilation and software — is the property of the Company or its contractors and is protected by intellectual property laws. You agree to observe all copyright and other proprietary notices. You may not publish, transmit, modify, reverse engineer, transfer, create derivative works from, or sell any of the Content. You shall use the Content only for your personal and non-commercial use. We do not grant you any licences to the intellectual property of the Company.

By posting, uploading, inputting, providing or submitting your content you grant the Company the right to use it in connection with the operation of the Company’s business, including the rights to transmit, publicly display, distribute, copy, reproduce and translate it, and to publish your name in connection with it. No compensation shall be paid for that use. We have no obligation to publish any content you send us and may remove it at any time. You warrant that you own all rights in that content.

Information available via the Site may include typographical errors or inaccuracies. We shall not be liable for those inaccuracies and errors. We make no representations about the availability, accuracy, reliability, suitability or timeliness of the Content or services on the Site. To the maximum extent allowed by applicable law, all such Content and services are provided on an “as is” basis. We disclaim all warranties and conditions, including merchantability and fitness for a particular purpose.

To the maximum extent permitted by applicable law, in no event shall the Company be liable for any direct, indirect, incidental, consequential, special or punitive damages, including loss of enjoyment, data or profits, in connection with use of the Site or its services. If the exclusion or limitation of liability is prohibited in a particular case, that exclusion or limitation shall not apply to you.

You agree to indemnify, defend and hold harmless the Company, its managers, directors, employees, agents and third parties for any costs, losses, expenses (including attorneys’ fees) and liabilities arising out of your use of or inability to use the Site or our services, your violation of these Terms, your violation of any rights of third parties, or your violation of applicable law.

We may terminate your access to the Site and related services at any time, without notice, if you violate these Terms.

The governing law of these Terms shall be the substantive laws of England and Wales, except conflict of laws rules. You irrevocably submit to the exclusive jurisdiction of the courts of England and Wales. These Terms constitute the entire agreement between you and the Company regarding use of the Site. We shall not be liable for failure or delay caused by events beyond our reasonable control.

If you would like to make a complaint regarding these Terms or our practices in relation to your personal data, please contact us at info@arrowlaw.co.uk. We will reply as soon as we can and in any event within 30 days. You may also contact the Information Commissioner’s Office if you feel your complaint has not been adequately resolved.

A copy of our complaints procedure is available on request. If you are not satisfied with the resolution offered, you may complain to the Legal Ombudsman. You may also object to our bill by applying to the court for an assessment under Part III of the Solicitors Act 1974. The SRA can help if you have concerns about a solicitor’s honesty or behaviour.

We welcome comments or questions about these Terms. You may contact us at info@arrowlaw.co.uk or by post to Arrow Law Limited, Parkway Five, Parkway Business Centre, Princess Road, Manchester M14 7HR.